UBA Bank Customer Care Number and Contact Details in Nigeria

On this article you are going to find UBA Bank customer care contact details. The UBA Bank is one of the largest bank in Nigeria having millions of active customers. UBA Bank was founded in 1948 when the British and French Bank Limited (“BFB”) commenced business in Nigeria. Over this years the bank has really grown huge and has taken part of Nigeria banking industry. UBA been the largest bank in Nigeria as a customer you might sometimes run into issue with account which required you contacting the UBA customer care service for immediate assistant. You might also like want to make some inquires or complaints, in these case you are been required to contact the UBA customer care service for better assistant.UBA BANK CUSTOMER CARE contact details

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On this article you will get hold of all means in contacting UBA Bank customer care service for immediate assistant. All means of contacting the customer care service are listed below.

UBA Bank Customer Care Contact Details in Nigeria

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UBA Bank Email AddressCFC@ubagroup.com

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UBA Bank Customer Care Phone Numbers: +234 1 6319822, +234 700 2255 822, +234 1 280 8822, +234 1 280 8448 (fax)

Note that you will be charge at the normal call rate while contacting the UBA bank customer care service through their phone number.

Another good means in contacting UBA Bank customer care service is simply through email, if you can have some little patience to wait for about 4 to 5 hours then contacting them via email is a nice idea. To register your complaints, inquires, suggestion by emailing UBA Bank on CFC@ubagroup.com

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UBA Bank Customer Twitter Accounthttps://twitter.com/UBAGroup or search @UBAGroup
Contacting the UBA Bank via twitter is still very effective and you can obtain immediate respond within 3 hours.
UBA Facebook Account: https://www.facebook.com/ubagroup/
It also possible to contact the UBA Bank customer care via their facebook page, you can also like their page to be receiving their updates.
These are all the possible means of contacting UBA Bank customer care in Nigeria.

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  1. UBA is the worse bank in Nigeria, customers need are not met at all, am highly frustrated/

    1. Please i have an issue with my alert

  2. ezekiel elizabeth Busayo

    Pls I want to know my account balance ACC num 2068865364 name ezekiel elizabeth Busayo pls kindly send ur reply to dis num 08068684184

  3. UBA is not goodlike others bank in fact iam tired, required if you open a saving account in uba and their sent U-Mobile to your phone U-Direct after you receive alert Email box or need to open current account the both befor youcan get your cash

  4. I tried to use my ATM after have withdrawn the previous day.. but it says unable to connect. why could be the reason?

  5. I need to verify my account it’s been long I used it and want to know if it still exist 04590680063298. I need to know ASAP

  6. Uba remove #10000 from account without my approval it was said that I with draw money from Eco bank ATM on the 25th of August.which the ATM did not pay me.but I was surprised that UBA now came to remove the money from my account in October 26th.that Ecobank ATM did not pay me on that date because UBA network was bad then please kind refound my money back to my account.this is not the first time am losing money to through ATM.more than 4time UBA did not redound my money.that Exo bank ATM did not pay me .pls

    1. Nwoba Ukamaka Serah

      1000 is missing in my account why I want to know

  7. patience jeff onaiwu

    pls I how can I send more than 50000 with my U_mobile.

  8. My name is Adewole Cecilia, a corp member in Okene, Kogi state.I transferred a sum of #100,000 and #40,000 through my ATM with acct no. 2087995420 on 2nd October, 2016 but the supposed beneficiary ( Ojo Arogundade Pius, Gtb, 0167324037) is yet to receive the money. I have paraded UBA Okene countless times but my effort has been futile. I think i have been frustrated, I hope to seeing response as soon as possible. Thanks.

  9. Adejumobi pelumi Lateef

    I transfer #2000 from my account to my brother account on the 5/09/2016 and the money was deducted from my account and it dose not reach the recipient. since then, I keep on complaining and the staff keep on telling me they will refund me my money but my question is that which day will they refund me my money

  10. My name is Ogala Monday ,i leave in Abuja Zuba precisely,i transfer the sum of N10,000 through my ATM card with account number 1005212913 on 1st December, 2016 but the beneficiary( Freedom Ogala) first Bank account number 3056821223 is yet to receive the money and my account has been debited. please kindly respond to this as soon as possible. Please send your reply to this number 08181919285 or to the email provided.

  11. gbadamosi oluwakemi

    i dnt get alerts on my phone anymore……..why?

  12. I last received a credit alert on september, since then no amount of money has been deposited. They only bounced back to the sender. And i receive the same information 1 day after the other complaining to customer services. Pls, reply 08069340086

  13. If I say am tired as a customer in this bank is not a joke.Money has been sent to me from UBA sapele to UBA FUTA branch since morning. I have been waiting but all to nothing.I always receive this kind of treatment anytime money is sent to me from UBA.Pls,I want my account to be credited.Pls UBA.

  14. I asked for a transfer of #50,000 naira to mr yisau kola of first bank my online mmm participants since 1/12/2016 till date my benefactor haven’t seen the money, I have been block due to ur negligence of duty, u have cost me great pain, I regret banking with Uba.

  15. Bamigboye Oluwabukola Alice

    Please am trying to enter my verification number on u-mobile;butnot responding…. I have like five verification number;so what should I do.

  16. I transfer money to my fidelity bank have been debited but have nt being credited, my account number is 2091205139 pls help and resolve dis I want to make use of the money or u reverse d transaction pls

  17. uba debited my money and no body get access to my account. I have written the letter they ask me to write and my money has not be credited back yet.I am going to tell my friends not to open bank with uba again they are steal some money .

  18. UBA debited me since 28 of October, up now they haven’t reversed themoney even when I have filled form.u people should sack ur IT solution staff. They don’t know anything. They are bbunch of lazy staff.

  19. This is my second time here.Is this page functioning at all? It has become clear that UBA group doesn’t have customer relations. Imagine the customers’ comments here ranging from one issue to another. why create this page when you know you can’t manage it. Don’t worry you loosing your customers gradually.

  20. am totally tired of UBA bank…. someone paid money into my account #48000 and I having #2750 before….. so i look at the bottom for my balance I meant #30000 something on it… am not happy to loose #20000. and will not loose it….. pls help me 08060922986


    Good morning, please notify me the condition of my money and account regarding the money been deducted when I tried transferring and still have not been reverse back account number (2057339575)

  22. I transfer money to a fidelity bank acc have been debited but have nt being credited, my account number is 2069489354.

  23. Opeyemi olabanji
    Pls I just open an account with Uba last week Wednesday have not yet seen my account number and bvn pls

  24. Adeleye Samuel ayomide

    I mistakenly transferred the sum of twenty thousand naira(20,000 ) using UBA mobile banking from my account 2057854627(Adeleye Samuel ayomide) on 17/12/16 by 5:46pm to Jude Shem. O with account no 0231985570.. Pls, kindly reverse the money for me… Hoping to hear from you sooner than soon

  25. Adeleye Samuel ayomide

    I mistakenly transferred the sum of twenty thousand naira(20,000 ) using UBA mobile banking from my account 2057854627(Adeleye Samuel ayomide) on 17/12/16 by 5:46pm to Jude Shem. O with account no 0231985570..(WEMA BANK PLC) Pls, kindly reverse the money for me… Hoping to hear from you sooner than soon

  26. Hello,

    I had a remittance to my ward in Nigeria on the 16th December, 2016 at 23.53 via Worldremit, but the payee’s account has not been credited. Worldremit could not return the fund because we are told the money is already with UBA. For heaven’s sake I ask that the fund is paid immediately. You do not need the details here as you have all the pending remittances from Worldremit. I like to believe this is not a confirmation circulating in the social media that UBA is going under.

  27. Uba ‘s customers’ negative comments and reactions on the bank’s disappointing and often failed internet transactions are but the truth and the bank is observed to be unconcern.My fellow concern customers just close your acct with the bank and change-over to other banks.
    I”ve been a victim severally and have started process of abandoning the bank.

  28. Hello please I have a problem of my mobile banking with your bank with my pin number please I need your help to activate my account on mobile banking,acc number 2029355309 saves

  29. Omotayo Elijah Adebayo

    Pls sir I can’t load card on my account sir
    (omotayo Elijah Adebayo) (2081584408)

  30. I deposited 100naira in my nairabet account my account has not been credited bt it has been deducted: 2059816490:this is my account number.

  31. Am finding it difficult to open mobile banking in my phone. The keep on telling me my mobile number is not valid. This is a number i hav been using since i ever had a phone and is registered. I used it in all my transactions in my different banks so i dont understand.

  32. please and please I go to Uba branch to change my Alert Number I wrote letters for 5* they did not even bother to change it

  33. am having problem linking my BVN to my uba account. what should do in other have my account back?

  34. My name is Anifowose bolarinde vincent i open uba account and have lost my account number please help me out my number is 08107407813

  35. nwokocha kelechi victor

    Please help me out I have forgotten my account number but i still remember my account name and my phone number

  36. nwokocha kelechi victor

    Please help me out I have forgotten my account number but i still remember my account name and my phone number this is my phone number 08107875626

  37. i have miss my ATM pin, and i could not be able to witdraw my money. please help me.

  38. Adewoye Kehinde Samuel with acc: 2075787994

    I am Adewoye Kehinde Samuel with acc: 2075787994. i received an sms that name on my acc is differ from name on my B.V.N.
    Last week i went to the near branch of UBA, i was told to bring my B.V.N no but i was not with it. This moring, i went there with my B.V.N, i was told that the name arrangment is differ: B.V.N{ Adewoye Kehinde Samuel} while ACC:{Kehinde Adewoye Samuel}, and i did my B.V.N in U.B.A. So i was ask for a valid I.D card and i don’t any I.D with me. Please help me out. Because instead of my going back, i will rather withdraw all my money in the acc

  39. I transfered 200,000 to my diamond account, i have been debited but the money hasn’t been credited to my diamond acct for 4days now pls help me verify the issue.. Acct No:2047421561

  40. Please I need to do transfer but they keep telling me incorrect phone number plz can u send me the correct phone number and new password to open my mobileapp plzeeee am waiting.

  41. pls how will I set my u mobile e.g phone transfer and checking account balance my no. 2087216619

  42. Hello i have an account in uba in Nigeria but now am not in the country and i want to use that account back what can do pls

  43. Pls 2000 was deducted from my acct For No reason, they Claim it was for intl coll, which is sonething i know nothing of

  44. comfort ebhotemen

    plz 28,000 was debeted frm my acount since february7th and i have been go to uba branch in benin no respond

  45. comfort ebhotemen

    28,000 was debted frm my account since february7

  46. I have forgotten My ATM pin please help me out

  47. Iorwuese Emmanuel

    I am iorwuese Emmanuel. Am a student of Kampala international university of Uganda. Before I left the country I created an account with UBA and coming to Uganda I discovered that it’s not working. I need response pls cuz I have some money inside the account.

  48. I forgot my atm card pin help me with that

  49. Akinlolu Oluwaniyi

    Pls, I find it difficult to link my bvn with other bank. I want to update info supplied for my BVN registration

  50. I want to open serving bank account U B A help please 09094497158

  51. Abubakar Abdulsalam Abiola

    I am Abubakar Abdulsalam abiola Acct No 2084297769 I tried to withdrew the sum of sixty thousand naira yesterday which was on 26th, on GTB ATM at kwara state university,The first transaction I did which was 20,000 was not received but I was debited by uba which I later did another one which was successful, pls this money is mend to pay school fees which the school portal will be close tomorrow 28th ,pls I would have gone to the nearest branch but there is no nearest branch in maleete,pls I need this money urgently.

  52. I am Agbejie Joshua I made a withdrawal from First Bank ATM in Gummi, Zamfara state of 17000, was debited but the ATM didn’t pay me on the 27th of July 2017 pls kindly refund my money because am a corp member and that’s what am depending on

  53. Anyanwu Chidimma Francisca

    Pls I was issued ATM card last month at Ahaira branch in IMO state, in which I changed my pin inside the banking hall and since then I cannot withdraw money with it, the error response have been unable to complete. Am no longer in IMO state and there is no Uba close to me here at all pls help me out cos am stranded in one remote village were am serving thanks account no 2097173164

  54. Ibrahim omotolani Khadijat

    This is Omotolani Khadijat Ibrahim
    Uba account number 2080498867
    Card maintenance fee is always deducted twice every month from my account…this is unfair and getting too much..i am a student for God’s sake…please return it back I beg.

  55. Michael Alabi Balogun

    Plz I just want to known my acct balance my name is MICHAEL ALABI BALOGUN my acct num is -2057704193
    U can reply me on this num +218923457632 or my e-mail address tankx

  56. Jemine Lizzy jereoma

    I have me trying to do mobile app in my phone.given all require information yet I could not do it as a result of my phone number. I know longer use the mobile number I used in opening the account. This is my new mobile number 08159989865.Thanks

    1. Visit any branch to have your phone number updated.

  57. Please I am experiencing difficulty in my mobile banking application in short I forgot my password & I need it urgently help me send it to my mail.

  58. Hi I lost my ATM card pls help .e deactivate it.
    Acct no 2094376775
    Acct name Adams kumsat jerry. Uba savings acct.

    1. Visit the nearest UBA bank branch

  59. I recharge my phone true my account which the money was removed from my account but there was nothing in my SIM,

  60. Ajala Olalekan Samuel

    How can i send more than #200,000 per day through my mobile banking?

  61. someonute ago i was trying to withdraw money from GTB ATM buh eventually the network gone bad and money has been deducted from my account which UBA havent retrieved it back yet please i nees these money country dry reply me ASAP number or whatsapp is permited 09056159549 hoping to hear from you soon accont number 2074002256

  62. hi,3000 was deducted from 2075409003 while using ATM after realising that there’s no money in the machine, after then i’ve done three transaction but yet my money is not reversed back..plz, this my no.08143226644

  63. I have 25000 on my uba savins 2100204272 only to c 20000 what hppen

  64. I registered to the UBA PLC imgbi yenagoa on the 16/11/2017 but still don’t have an account number yet. please I need it for a scholarship sitting.

  65. I am not able to use my master card in Ghana pls what should i do

  66. tighir samson terhemba

    i sent my brother today to deposit money for me and he mistakenly sent the money to someones account 2070287841 instead of 2070281741.so what should i do

    1. If you know the person he sent it to, you can ask the person to transfer it back to you. If you didn’t know the person then visit the nearest UBA bank to lay the the complain so they can carry on reverse.

  67. I wanted to recharge airtime this morning, 27/11/17, but I mistakenly performed the transaction without putting my phone number and still #200 was deducted at exactly 6:53am. pls rectify for me.

  68. Emmanuel Oviawe Osayimwen

    UBA PLC, Uniport Shopping Complex Branch service delivery is poor. The management don’t know what we called queue management inside the banking hall. Imagine been inside the banking hall queue for over an hour without moving a bit.

  69. I went to your Rumuokuta branch in Port Harcourt, Rivers State to make withdrawals from my account number 2028679080 and it was discovered that the account had been frozen because of BVN-22293941451. My photograph and thumb print were taken as at Monday 11-12-17, uptill now I can’t access my fund after 48 whole hours. When I spend transport to check on them the customer service officer will tell me head office has not responded. Someone should plz respond now

  70. muhammed zakari
    You have been debiting for no reason only this month you debited morthan 7tmes with the some of #52each time pls I want to help me look into this matter pls 2078967801 is my account Number

  71. Agwu good luck chidiebere

    Please I don’t know why the UBA bank is deducting my money every day, #52 every day for couple of days now. Please customer care look into it o! My account name: Agwu Goodluck Chidieber account number:2060099484
    Phone number: 08035488832
    Please do something fast.

  72. Please, since last year, UBA Nigeria has been deducting 52 from my account and the most annoying part is that 52 naira has been deducted from my account for card maintenance of December 4 times, November twice not to talk of may and September what for?? Please return all the money you deducted otherwise you won’t like the kind of action I would take. I’ve been banking with UBA for the past 6 years and believe me, I’ve never encountered this kind of thing. These are my account details : Okere Benjamin Chukwuemeka. A/c No: 2063079271. Phone No: 08135873718.

  73. Yunusa Maina Ngulde

    Hello Sir please kindly help me rectify the problem why i can not operate UBA magic banking (*919#) with both my saving and current account. I complain at UBA baga road Maiduguri on two different occasion with the view of rectifying the problem but upto this moment of complain the problem is not solved please. Note this problem applies to my both current and saving accounts.thank you.
    Maina Yunusa Ngulde Account name.

  74. anthony nkem adikankwu

    pls my savings account is now dormant, what do have to do , last functional 10yr ago, so pls what a the process to retrive back the account. better send my an email .

  75. Please treat as urgent.

    I transferred the sum of 13,840 to an account last night and the amount was immediately deducted from my account but the supposed receiver is yet to receive it and I’ve been getting unsolicited calls and texts from him. This is my name: Okere Benjamin Chukwuemeka. Acct. No: 2063089271. Please rectify. Thanks.

  76. Please treat as urgent.

    I transferred the sum of 13,840 to an account last night and the amount was immediately deducted from my account but the supposed receiver is yet to receive it and I’ve been getting unsolicited calls and texts from him. This is my name: Okere Benjamin Chukwuemeka. Acct. No: 2063089271. Please rectify. This is my number 08135873718.thanks.

  77. Akinpelu aminat omolola

    Hi my name is Aminat omolola Akinpelu I need to know how much is there remaining in my account 2094662580 that’s my account number please kindly send the reply to my phone number 08170600283 asap please because I tried speaking with your customer care service representative but no response please else you will force me to close my account with you and make announcement that uba is the worst bank have ever seen

  78. Akinpelu aminat omolola

    And again 6000naira was deducted from my account I want to know to which account it was transfered to according to what you guys told me please send response to the number above

  79. Tyoakaa Doom Maureen

    Good morning,10,000 was deducted from 2055490456 while using ATM after realizing that there’s no money in the machine, after then I’ve done transaction but yet my money is not reversed bad.. plz, here my number 07063162989

  80. please about 50… NTI student paid N23,000 each to NTI ACCOUNT, to one mr Ogbaini yakubu, in UBA, 0234-14 AZIKWE RD,, deposit slip, 0810318, on the 15/08/2017
    and it seems like the receipt is fake.
    BECAUSE our portal is showing that we have not paid school fees.
    please we are student and cannot afford to be dupe by UBA
    help us see through this fruad act.
    Thank you.

  81. I want to change my phone number… U b a branch is not in my location….. My current phone number is 09077571778…I need it to open Mobile banking…..I am Requested to provide an otp of my lost phone number Which is 09095709284…pls help me thank you

  82. Alh Abdulrahman Imam

    I am wander why the uba magic number *919# is not functioning very well. Other banks are improving in their services, but that of uba is abortive. I tried to send money to my other account in another bank after all required field had been filled as directed including the pass word/code, teyhe computer is still asking for “SECURE PASS” and I can not understand what the uba mean by secure pass. Would you please enlight me more about this word? because I have an undergraduate that I normally send money to. thanks.

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