Startimes Customer Care Phone Number and Contact Details

Startimes is a pay to watch satellite TV that is serving the country with good media access, startimes sitellite is one of the top standing best satellite providers in Nigeria providing adorable channels at Afordable price. Startimes has so many users all over Nigeria, and been one of the most used satellite in Nigeria, in most times one might run into issues with subscription or some other issues which required customer care assistant to have it resolve immediate.

startime customer care


Startimes Customer Care Number and Contact Details

Below is Startimes customer care service contact details in Nigeria

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Startimes Customer Care Phone Number: 08172398558 or 09-4618888 or 01-4618888 The best and most effective recommended method of contact Startimes TV is calling the customer care center where you will be able to state your reason for calling and get immediate assistant, you can ask all kind of question and answer is guaranteed. Note that you will be charge at a normal call rate.

Startimes on Twitter: or @StarTimes_Ng You can also contact startimes on twitter for immediate assistant, all you need to do is just tweet at them with your query and you will get response within 4 hours.

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Startimes on facebook

Startimes Customer Care Email Another good method of contacting startimes customer care is through email, if you can be patience enough to wait for a least 3 – 4 hours then you can reach startimes on email for assistant.

Startimes Office Address


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Block B, Plot 2739/No. 32 Aguiyi Ironsi Street, Maitama, Abuja
+234 (0) 9-4618888


Afribank House, Fatai Atere Way,
Mushin, Lagos, Nigeria
+234 (0)1-4618888

This is the details you can use to contact startimes decoder customer care service. You can see list of Startimes channels here.If you think you have some kind of minor issues with your decoder or related you can use the comment box below. You can check startimes dealers outlets in Nigeria here.



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  1. It two days now, my subscription is not yet working, i have call the startime customer care but there was not relivant respond. Please help me what should i do or do i keep waiting? Because i am planing of going to their office and it won’t be a nice day for startime if i should go to their office.

    1. skyLord

      Am having same problem here….thank God they don’t have any office here in Ilorin again.

  2. Eddah

    hello.I subscribed yesterday around 7pm but till now am not watching.. what’s wrong nowdays with startimes!!! please starrimes company work on this

  3. Mr Chuks Okoro

    For Me, I wpuld love star times TV to bring in more free channels. I don’t want to give egs of networks that do but another that I use captures my interest most b/cus of it.

  4. alkali zannah ibrahim

    if there is any i did i regret is subscribing to startimes i call there customers care line no respond all the time.

  5. too evans kipkoech

    good evening .ihave some concerns with my startimes decoder,in which ihad paid and it was supposed to be on until 25th nov 2016, but so far im watching only KBC KENYA CHANNEL AND OTHER CHANNELS ARE SHOWING NOT SUSCRIBED.SMARTCARD NO.01801686114.FROM KERICHO COUNTY,KENYA

    1. Salami Tolulope

      Since yesterday I did sub on my Startime is writing smartcard error, why

  6. Mr Muhammed

    I have make payment throught my GTB, around 8:35 today into my startime account, and stil no access. Help me rectify the problem

  7. Mr Muhammed

    I have make payment throught my GTB, around 8:35 today into my startime account, and stil no access. Help me rectify the problem, this my smart card number 01831120647

  8. Mr Muhammed

    NGN1,800.00 Dr
    Desc: 737 MERCHANT PAYMENTS-471724866413559694847265483787?01831120647?1800?Muhammad?999?TRANSFER from ABUBAKAR MOHAMMED to GTBANK MOB MONEY REMITTANCE

  9. Mr Muhammed

    NGN1,800.00 Dr
    Desc: 737 MERCHANT PAYMENTS-471724866413559694847265483787?01831

  10. sula

    yeah! I subscribed my STARTIME since yestdy arnd 8:30pm up-to-date showing please recharge,please am so tired f DAT.


    I came to your office @ mushin on the 5/12/2016 to recharge my startimes recorder, and my smart card number is 02027109536.
    But unfortunate it’s not working,pls help me rectify it immediately.

  12. imaralu E. Christopher

    Please register my startimes decoder.
    Phone number: 08108871806
    Name: Imaralu Enosa Christopher
    Address: utako uromi Edo State
    Smart card number: 018 3101 6368

  13. Augene N. Agbaru

    i recharge from my bank account i was debit but my acount was not credited my phone number is 08036637893 card number 02139298699-4

  14. Samuel Olaniyi Oladipupo

    02145985146 is my smart card number, I recharge since 24th December via Gtb App and i was debited for Nova but my decoder is till not showing..

  15. Samuel Olaniyi Oladipupo

    Acct: ******7944
    Amt: NGN900.00 Dr
    My decoder is not showing saying that I should recharge.

  16. Emmamuel David

    Hi my name is Emmanuel David I made subscription on my decoder for #1200 but up till now nothing is working 02027040291

  17. Akinsanya

    For like A week after I recharge my decoder more than 10 channels not showing complain no signal and hv adjust the antenna something, most of the station I like to watch that not shown, I dnt enjoy it atall and so annoyed.

  18. Jeremiah

    Pls I subscribed with 1200 still can’t view novela E1 and AMC movies, as a matter of urgency I wanna know why, if it can’t be resolve. Card number-0202776936.

    1. Joycelyn

      Av recharged my decoder for d past 3 days now and no display. All I see on the screen is smart card error! Please assist to rectify the problem. Av also tried to reach ur customer service centre and no one is card 02110869026


    Mr waliu Oladele I recharge from my bank account there are already Debited me my account on startime is not credited me my smart card number 02110488787 my phone number 08069485516 thanks

  20. collins taiget

    I have just recharged my decorder and am seeing nothing please i frustrated about the service pliz help
    DECODER NO:01801455590-COMBO
    SERIAL NO:128632816365866380

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