Jumia Customer Care Contact Details

Jumia is the best online shopping mail in Nigeria and now rolling over to many other africa countries. On this page you ate going to find jumia customer care contact details and how to get intouch with jumia and have any problem resolve. You can buy so many things on jumia such as home electronics ( Fridge, gas cooker, TV, Air etc). there are so many items you can get at jumia for a very good rate. Phones and tablet are as well there. The good thing is that Jumia will deliver the item to your door within few hours of purchase.

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jumia customer care

As a customer sometime you might run into some issue with your purchase or order that could warrant you to call Jumia customer care for clarification, complaint or inquires.

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ALSO READ: How to return an item back to jumia and get a refund

Jumia Customer Care Contact Details

To contact  JUMIA use the contact details below.

Jumia Customer Care Phone Number: 014604400,
Toll-free Line: 0700 6000 000

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Jumia Email Address: service@jumia.com.ng

Jumia on twitter: https://twitter.com/JumiaNGHelp

Jumia website: www.jumia.com.ng

Operating Hours: Mon-Fri, 8am-8pm; Sat-Sun, 9am-5pm; Public Holidays, 9am-5pm.

If you are calling regarding an order, you are advised to kindly have your order number ready to speak to their Customer Service Agent, it may be required of you.

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serome

Bringing you the right informations. Touching every corner, exposing the true facts. Yes! It's Information Hood leaving nothing untouch. (Your loyal Serome)

81 Comments

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  1. Danmola Yetunde Kennedy

    I ordered for sally hansen hard as nails but you brought sally hansen strong nail treatment. Even though l ve collecred it. I still order for another one. So let my next delivery be exactly what you are bring. The picture posted for sale different from the one delivered. Pls reply
    Thanks

    1. Rahul Kumar

      JUMIA Call with Us.
      Call Customer Care Number-06200028249.
      8320858851..
      6201945943
      88910625782

      We Available For 24×7.(With Sunday).

      Toll-free – 1800110000../8617537630
      Head Branch,Mumabai-400802.
      Call Helpline Number-06204000311/8910625782

      Support Helpline9 March 2018 at 05:30
      Call with Us.
      Call Customer Care Number-06200028249.
      8320858851..
      7681099777..
      88910625782

      We Available For 24×7.(With Sunday).

      Toll-free – 1800110000../6200028249
      Head Branch,Mumabai-400802.
      Call Helpline Number-07681099777/8910625782

  2. Danmola Yetunde Kennedy

    I ordered for sally hansen hard as nails but you brought sally hansen strong nail treatment. Even though l ve collecred it. I still order for another one. So let my next delivery be exactly what l ordered for. The picture posted for sale different from the one delivered. Pls reply
    Thanks

    1. Amaechi Godspower

      I also order for item shoes size 44 n u bring size 27 n I also size 40 n u bring 39 so what we I do na

  3. Edna

    I have been trying to make an order that Womens crust sneakers,but was told it can’t be sent to my location and I really like the shoe,please what do I do?

  4. njogo juliet

    I ordered for laptop and hand Dyer for the past one week but I have not received any message from you people up till now.

  5. Adebowale Adelaja

    I ordered for two items yesterday,small portable camcodercamera and a 4.0 Bluetooth device from Jumia, but till now I have not receive any info or calls,i made payment for the two items via bank transfer,pls help track with this 188033327.

  6. Mohammed said

    Am really frustrated with you guys,I ordered a carpet long ago and was to receive it on 12th till now I haven’t and you not communicating…really?!remember there is next time that u’ll us customers to give you our orders

  7. Adebowale Adelaja

    Good day to you Jumia crew, since the 9th of this month that I made order for one mini camera with payment made. Till now I hav3 not receive any message or contact till date, please what is happening with you guys? Your services is going down and we customers are losing confidence by the day. Too poor.

  8. ALIYU AHMED USMAN

    Good, morning Jumia, i orderred for some items this morning. I have some complains to make before you proceed with the confirmation of the order. Plz kindly give me a call before confirming the order. Thank you.

  9. Hannah bassey

    I ordered for a dress, the skirt on the picture was very different from the one that was delivered to me, this isn’t the first time,and I’ll like to be refunded of my money

  10. Ikechukwu

    Hello jumia, I wanted to order for some wall stickers but I was told that the delivery and pay service is not available and the options for payments I don’t have, I only have cash. Pls if there’s somewhere I can come or any other option available cos I really need those items. Thanks

  11. Ikechukwu

    Hello jumia, I wanted to order for some wall stickers but I was told that the delivery and pay service is not available and the options for payments I don’t have, I only have cash. Pls if there’s somewhere I can come or any other option available cos I really need those items. Thanks. 07013119962

  12. Michael

    I order a Fero A4503 but it beeps telling me it cant deliver it to my address an there is no pick up place close to me

  13. Alice

    I ordered for three (3) items on the 31th of August 2017 an now you people want to send them one by one. I can’t receive them one by one,i want all of them together cause I ordered them the same day. If you have told me you won’t bring them together I would have just gone to the market myself. Let me know when you are bringing all my items.

  14. Femi DEHINOLA

    I produce high quality school chalk French type strong. I want to partner your organization to sell
    Pst Femi DEHINOLA
    Ayetoro, Ogun state

  15. Okonkwo Gloria

    I ordered and paid for 5 items for the past 10 days now.
    I have not gotten what I ordered and paid for till now.

    pls what’s the matter?

  16. lawal mariam Opeyemi

    pls I order for a lamp and it as not being delivered,and my money have been detected from my account pls, can my money be refund??

  17. Idowu Temitope

    The screen guide in the case I ordered was broken,why.

  18. olatunde philip

    I mistakenly delete my order number so how can I get it back in case I want to speak with one of your customer…

    1. serome

      Call the customer care number.

  19. shah khurshid Alam

    Hello my dear friend we agatn for car we need business with jumia kindly give me yore all information Thanks Shah my phone number 01283677943

  20. Abel maende

    I orderd for a uhawei phone last monday upto now but you have delayed order number 301967516 now kindly please may you stop that order i have bought it from safaricom

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