How to clear E-16 error on GOTV


After renewal of your GOTV subscription you mighty like run into issues of E-16 error which will prevent some or all the channels from working. In such situation, you need to clear the E-16 error code manually to be able to start watching your GoTV channels. Follow the below step to clear E-16 error on GOTV.

How to clear E-16 error on GOTV

How to clear the E-16 error on GOTV

To clear the E-16 error on your screen after renewal, simply send a text.
Type RESET(space) first ten digits of your IUC number and send to 4688.e.g RESET 1234567890 to 4688 while your decoder is powered.

If you are still having problem watching GOTV channels after clearing the E-16 errors of finding it difficult to clear the error code then visit GoTV Customer Care Phone Number & Contact Details to contact GOTV direct or leave a comment with your iuc number below, we will contact the customer care on your behalf and make sure your GOTV start working proper.

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18 Comments

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  1. 4601637204. Please help me clear my E-16 error. I’ve used all means to clear it but not working still

  2. I did a monthly subscription of 1900 but the error code is still on though the decoder was not powered when i paid,but afterwards when it was powered the error code was still showing. Pls how do I correct this? My IUc is 4620946502. Thanks

  3. chikezie chikodi owen

    chikezie owen I subscribed I did not receive alart and I can’t access any channel yet please 4613901397 I subscribe 2100. the transaction showed successful. please help

  4. bamisile oluwaseun

    Pls can u kindly help me some channels ar nt showing again even Africa magic yoruba 2019550003 is my code

  5. I registered since 3/Aug/2017..am still getting E16 error..please help me clear it.iuc 2022217001.thanks

  6. No more error codes while subscribing, renewing and paying for you GOtv with https://www.vtpass.com/gotv

  7. please I subscribe using my Stanbic ibtc bank mobile app and is still not showing i sub for gotv lyte my IUC no is 4623600982. Patrick is the name

  8. Please i subscribe my got since last 3weeks now and is showing E16or E32 on the screen please and please clear it for me since 3weeks now i subscribe #1,900

  9. please i subscribed using fidelity app since yesterday 30/10/2017 have sent a message to 4688 it is not still showing please this is my iuc number 2028821877

  10. Please I made a subscription through quickteller since yesterday and my gotv is not showing telling me my subscription has expired or I should upgrade. Pls this iS my IUC no….. 4601614538

  11. Pls I subscribed using the quick Teller today 20th December and I am yet to enjoy the service. My IUC no is 2003018090

  12. Please I subscribed 24 December the error 16 still shows IUC code is 2022163454

  13. Pls i scribed on the 22nd of December, with total charge of 3,900… And up till now my gotv isn’t working.. Pls i need an urgent reconnection. .pls my iuc 2019157779

  14. Clear error code E16 7013548974

  15. I paid for GoTV Value of N1,350 but my decoder still showing E16 error.

    IUC No 2003691495
    Phone No 08065224539
    Name: Omonigba Sofiru

  16. This is my ICU number 2028833462 I subscribed and it’s my working

  17. pls my IUC number is 4622275615 i subscribed my gotv on the 25 of last month and upto date my decoder is still showing subscription expired,i’ve tried clearing manually but the error is still showing

  18. Hello, please help me solve the problem I’m facing with my decoder. I already subscribed from my mobile banking app and debited. I went back to my Gotv account and found nothing there(my decoder number is 4620948104). I’ve tried clearing Error 16 and still not working.

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