9mobile Customer Care Number

You want to call 9mobile customer care service? 9mobile is the new name given to etisalat after changed of ownership. The company 9mobile is a telecommunication network in Nigeria with over 8 million active users.

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9mobile customer care

As a regular customer there might be an issue, suggestions, request or complaint which you would want to notify the network about.

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9mobile has a serious and friendly customer care service which allow it users to speak with the customer care agency to resolve any issue one is having.

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9mobile customer care number

To call 9mobile customer care dial 08090000200

9mobile self-service code *200#

9mobile website 9mobile.com.ng

See how you can solve no network issue on 9mobile

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This is the means of contacting 9mobile telecom network in Nigeria as for now.

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  1. Muhammad bello Sabiu

    Good morning everyone at 9Mobile, kindly help me to know which of the 9mobile Number recharged this Airtime
    * Air time : 857499377126193 (N1000)
    * S/N : 6140000210288464
    * ODR : 02427
    My gmail: kofarwaika@gmail.com
    Thank you and have a nice working day.

  2. pls, I can’t make calls or browse the Internet for three days now
    sometimes no network bars, and if there happen to be network bars and I try calling a number
    I will be see response like “NETWORK BUSY”

    I ve tried all possible tricks but it still persist
    and it has been like that for three days now.

    I will be very Happy is this is been rectify for me in due moments .

    my number 0909 0455 604
    my email okputumaurice@gmail.com


  3. Why is 9mobile not having network for the pass 6days now?

  4. 9mobile what’s happening with your coverage? from chevron roundabout to Ajah axis down to LBS, there’s no network since last week, what’s going on and what are you doing to resolve this sanity.

  5. No 10 Ameachi Drive GRA port Harcourt rivers state

    I am a singer and a commendians also speaks French, i want to be a part of promoting the 9mobileng if the opportunity will be granted to me.
    Even if I will be on probation no problem.
    Yours sincerely,
    Jack James

  6. Please am Oyesunle Opeyemi i want to know weather there is vacancy for me to do my IT training in your company here in Nigeria. A computer science student of The Polytechnic, Ibadan

  7. Vacancy for IT training placement

  8. Hello, sorry but i can’t use my internet since yesterday, nothing at all
    my number is 08037450345/08056839011

  9. pls 9mobile what is wrong with ur network.i am finding it difficult to browse since yesterday.this is my number 08175855880

  10. hi,
    cant seem to receive calls on my number 09094008183. please help out

  11. hello there

    l cant receive calls or call out whats going on with the network

  12. MY Data is to expired 30/8/2017,but since last night,i have not been able to browse nor received messages on my whatup,can someone tell me what the issue is,should i abandon the line and swift over to other line

    your swift response is required


  13. 9mobile should please find solution to their network…..since last week Thursday have not be able to receive call nor browse.

  14. Pls I CNT browse wit my line nor call wit it…since yesterday nd I have up to 3000 credit dere….plss help me out God bless
    08178940805 DTS my number

  15. Pls I can’t call with my line,I can’t even reach the customer service my number is 09082627566 pls do something about it.

    1. Please help me through, I try load my 9mobile line is not going through. I try to call customer care for assistant. What can I do. This is my number 08172016202

  16. Pleas my line is inactive and I haven’t done anything wrong ,I can’t make calls and can’t even reach customer care center,they ask me to call customer care on another line please help me this is my number 09092165264

  17. Hello 9Mobile, i can’t make call or receive message on my line 08181573654. please me retify my the problem on my line.
    thank you


  18. I cannot do anything on my phone 09093928048

  19. Ogunsanya oludare samuel

    Hi 9mobile, I loaded 1.5g but i have been experiencing slow browsing. I am thinking of switch over to another network or please help rectify this problem.

  20. I subscribed to Hajj data plan 500mb on my phone 08037402731 on 24th Aug but the service is not working on my phone. Please check for me and activate the service. Thanks

  21. I have just recharged my phone 09091987799 on 25th Aug. Had a balance of N130 yesterday 25th. I checked the balance today and N50 is removed without calling. Why?. You are fond of telling us we subscribe to something. I have subscribed anything. Please un-subscribe

  22. I loaded my phone 07053890982 since 26th August 2017 (Saturday night) from my GT bank account and till now the airtime is not in my account.
    Kindly assist to resolve at the earliest.

  23. I subscribed to 500mb Hajj data plan on my phone 08037402730 on 24th Aug 2017 but the service is not working. Please check and rectify. I will appreciate your quick response

  24. Dickson Kola Awolaja

    Your service is the poorest among all networks in Nigeria. I load 1000 naira card and u credit me with 800 naira. I try to speak with ur customers care the computer was saying sort of thing without asking if I want to speak to an agent. Please return my friendship request 200 naira now

  25. Pls help, i lost my sim, and i want it blocked temporarily. It is Urgent.

  26. I loaded 1k to buy a data plan but every time I want to get it, it always tells me….
    Sorry your request was not succesful, Please try again later.

    please resolve this issue asap and in between the message successful was spelt wrong.

  27. I loaded 1000 card with the intention to buy evening and weekend data plan of 2gig but unfortunately 500mb data plan was renewed, now I need a refund to enable me subscribe for my intended plan. Pls help.

  28. Please how do I configure my gionee m6 phone without going to 9mobile store.


    Please, recently any time I posted credit for calling,the credit would be unlawfully taken without allowing me to make use of it. For example, I bought Two Hundred Naira worth credit card on 14/09/2017 to load My 9Mobile number 090952135281. When I made an attempt to call, I was told that the credit is not sufficient to make the call. Help me out of this problem.

  30. 1CTkeVsNYFNdip7yZGWpJFx2aFhHYTmGfp

    I loaded 1k in my 9mobile phone but regretably i found nothing in my balance and further call i made reported voice call.I had been on easyflex for a while but just deactivated for igb data plan.
    Kindly advise on the next step forward.
    08096551885(Mbaeri Grace Ijeoma)

  31. I top up my line wit 500# via my bank account n my line has not been credited, kindly see to it, thanks( 07060916065

  32. If you have been trying to speak with an Etisalat customer care represntative but dont get that option on the menu then here’s a way around it
    * Dial 200
    * Select your language option
    * Select option 9 (to get to the main menu)
    * Select option 4
    * Select option 3
    * Select option 4
    * Select option 1
    Your call will be directed to an Etisalat customer care representative

  33. Please help me through, I try load my 9mobile line is not going through. I try to call customer care for assistant. What can I do. This is my number 08172016202

  34. Hello I loaded 4500 but my balance showed 1300 pls help me rectify it my no is 08189867407

  35. plz 9mobile i can’t make call or receive calls or even call a customer care on my line and i think my line is inactive,plz help me activate my line,08176280925 thanks.

  36. Nwachukwu Oluchukwu Esther

    pls aw do I check my data balance nd also 9mobiles customer service number

  37. Oluwadare Olalekan

    Pls I can’t call with my line,I can’t even reach the customer service with my line and my number is 08180353034 pls do something about it.

  38. Just obtained a new 9mobile line at your store in Ikeja city mall. I was not duly informed it was mandatory for me to place a call on the new line within 48hrs. By and large I had to register the number at the same store yesterday 2nd Oct but the N1000 credit I loaded when I was got the number plus 100 naira paid was not reflected. this is quite annoying and totally unacceptable. 09090388772

  39. Pls deactivate all bonus both weekend bonus. Ï dont need them. Its effecting my business. 08091111606


    I recharged my phone no. 08185510070 with two thousand naira (#2,000)from my bank account on 6th October, 2017. My bank has debited my account with #2,000 but up to and including now 9mobile has not credited me. Please use your good offices to credit me accordingly.

  41. is there no way one can speak with anyone in 9mobile,i’ve called the customer care nos more than ten times, but i’m only been speaking with a machine.na wah o

  42. chukwuagozie onyinye

    pls I recharged my 9mobile line via my bank account but nothing has reflected on my phone but d bank has made their deductions. pls do something cos am no more happy on this.

  43. how do i opt out of unsolicited advert/messages

  44. I loaded 200 and was credited 111. Secondly you guy automatically gave me a crazy hausa caller tune which i didnt opt for. Kindly refund by full balance or else I will go straight to glo office and port to glo sharply. 9mobile is a fraud!!!

  45. I am living outside the country, i have not had service for the past one week, is the number blocked or something is wrong with your sever?
    Your kind assistant will be highly appreciated.

  46. Please my “Sim Card Is Rejected ” without any cause . Iam stranded with my sim because it cannot be accepted by any phone . My number is 09090900829 . My name is Osuji Godwin. MY Email is Godwinosuji@gmail.com

  47. I recharged my line through a top up on my phone and the N1k amount was deducted from my credit. Immediately I received a 9mobile alert that my credit has been recharged with N1k. Trying to call after I was told my credit is not sufficient. Further check revealed that recharg was done. Pls what’s happening. My no is 08093116200

  48. Please why am I finding it difficult retrieve my 9mobile line, sine on Tuesday have been trying, and when I insert the SIM into my phone, it’s isn’t showing bars at all, I can’t even make calls, I donno if the registration failed or something else. Please kindly respond to my complaint

    1. Please send me a reply thru my emailjhadezy.pearl.jp@gmail.com

  49. Please i lost my number and its over a year now or two but i need the number back as soon as possible please how can i get it back?

  50. I need a new puk code for this number, 08185892241

  51. I subscribed 1GB last month which suppose to have lasted for a month but it lasted only for 2weeks and some days. Pls i want to know why? 08185763779

  52. How to manually configure tecno wx3p

    1. Am waiting for your reply now.please

  53. Please why is money deducted from my 9mobile 09097457772 account when I never subscribed to anything? I want all the deductions returned to me please. I never subscribed to anything.

  54. Please what is the status of this number 08086596239

    1. Adeiye Johnson tunde

      Good morning everyone in the house please what can I do we my SIM line since Friday my some just stop working so for that what can I do this is my number 08187968108

  55. Adeiye Johnson tunde

    Since Friday night my SIM is not working again

  56. Please how do I subscrib for data share, so I can share my data by transferring to family and friends, thanks

  57. pls I need help I loaded 1000#naira worth of 9mobile airtime to buy data bundle buh I didn’t see the money again and am not owing them, I also didn’t see the mb pls I need help

  58. Pls I bought your line yesterday but I can’t normally use it to call out since yesterday

  59. please I can’t my 9mobile line since two days back, I need it to be revived thanks

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